1. Mere change of mind by the purchaser / owner shall not be a ground for replacement, refund and/ or return or exchanges.
2. Full refund for online purchases paid thru credit or debit cards is not guaranteed.
3. Reservation fees paid for items on PROMO are non refundable.
4. Refunds are only issued for reasons stated in the product warranty certificate.
5. Requests for refunds are subject for review and approval.
Standard warranty of one (1) year for parts and service against any defect in parts or workmanship discovered from date of original purchase provided that the defective product has been inspected by an authorized service technician of GROWL CORPORATION, and the product must not have been transferred to another vehicle, and the head unit was installed by an authorized service technician of GROWL CORPORATION.